At C-Mart 24, we are committed to your satisfaction. If something is not right with your order, please let us know so we can make it right. Here’s how our returns work:
- What Qualifies:
We accept returns for items that are delivered damaged, defective, or not as described. For perishable items, returns are typically only available if the product is faulty or spoiled upon delivery. - How to Initiate a Return:
Please contact our friendly customer support within 24 hours of receiving your order. Have your order number, details of the issue, and photos (if applicable) ready to help us process your return quickly. - Conditions:
Returned items should be unused and in their original packaging. Once we have reviewed your case, we will arrange a refund, replacement, or credit at your preference. - Need Help?
Our team is here to assist you every step of the way. Reach out via phone or email for any further questions regarding your return.