These Terms of Use govern your access to and use of our website and services provided by C-Mart 24, the trusted grocery shop serving Accra and Tema. By using our website or placing an order, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing our website, creating an account, or placing an order, you confirm that you have read, understood, and agree to these Terms of Use. If you do not agree, please do not use our website or services.
2. Changes to Terms
C-Mart 24 reserves the right to modify these Terms at any time. Updated terms will be posted on our website with a new effective date. Your continued use of our services after any changes constitutes acceptance of the updated terms.
3. Eligibility
Our services are intended for individuals who are 18 years or older. By using our website, you confirm that you meet this age requirement. If you are using the site on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
4. Description of Services
C-Mart 24 provides an online platform for ordering groceries with convenient delivery options in Accra and Tema. We strive to ensure that product descriptions, pricing, and delivery information are accurate; however, errors may occur, and we reserve the right to correct them.
5. User Accounts and Security
- Account Creation:
When you create an account, you agree to provide accurate, complete, and current information. - Account Responsibility:
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. - Notification:
Please notify us immediately if you suspect any unauthorized access to your account.
6. Ordering, Payment, and Delivery
- Placing Orders:
Browse our online catalog, add items to your shopping cart, and complete the checkout process to place an order. - Payment Terms:
All orders require full payment at the time of placement. Payments are processed securely by our trusted third-party providers. - Order Confirmation:
Once your order is placed, you will receive an email confirmation with details of your purchase and estimated delivery times. - Delivery Information:
We deliver exclusively within Accra and Tema. Please refer to our Delivery Information page for details on available time slots and special delivery instructions. - Returns and Exchanges:
Our Returns Policy outlines the process for returning or exchanging items that do not meet your expectations.
7. User Conduct and Prohibited Activities
By using our website, you agree not to:
- Use our site for any illegal or unauthorized purpose.
- Provide false or misleading information during registration or order placement.
- Interfere with or disrupt the functioning of our website, servers, or networks.
- Engage in any behavior that could harm the reputation or operations of C-Mart 24.
8. Intellectual Property
All content on our website—including text, graphics, logos, images, and software—is the property of C-Mart 24 or its licensors and is protected by applicable intellectual property laws. Unauthorized use or reproduction of this content is strictly prohibited.
9. Third-Party Links and Services
Our website may include links to third-party websites or services. These links are provided for your convenience only. C-Mart 24 is not responsible for the content, privacy policies, or practices of these third-party sites. We encourage you to review their terms and policies before engaging with them.
10. Disclaimers and Limitations of Liability
- No Warranties:
Our services are provided on an “as is” and “as available” basis without any warranties, either express or implied. - Limitation of Liability:
To the fullest extent permitted by law, C-Mart 24 shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or services. Our total liability in connection with any order will not exceed the amount you paid for that order. - Force Majeure:
We are not liable for delays or failures in performance resulting from circumstances beyond our control.
11. Indemnification
You agree to indemnify, defend, and hold harmless C-Mart 24, its officers, employees, and affiliates from any claims, damages, liabilities, or expenses arising from your use of our services or your violation of these Terms.
12. Governing Law and Jurisdiction
These Terms of Use are governed by the laws of Ghana. Any disputes arising from these terms shall be resolved in the courts located in Accra, and you hereby consent to the exclusive jurisdiction of these courts.
13. Severability
If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect.
14. Contact Information
For any questions or concerns regarding these Terms of Use, please contact us at:
- Email: info@c-mart24.com
- Phone: +233 55 315 9107